{"id":304,"date":"2020-01-12T18:44:13","date_gmt":"2020-01-12T18:44:13","guid":{"rendered":"http:\/\/recurringbiz.com\/?p=304"},"modified":"2020-01-12T13:47:12","modified_gmt":"2020-01-12T18:47:12","slug":"10-tips-for-membership-success-part-3","status":"publish","type":"post","link":"https:\/\/businesshatch.com\/membermachine\/10-tips-for-membership-success-part-3\/","title":{"rendered":"10 Tips for Membership Success Part 3"},"content":{"rendered":"<h1><span style=\"font-size: 18pt; color: #800000;\"><strong>Is Your Membership Site Sticky Enough?<\/strong><\/span><\/h1>\n<h2><span style=\"color: #3366ff;\"><strong><span style=\"font-size: 14pt;\">10 Tips to keep members glued to your site\u2026<\/span><\/strong><\/span><\/h2>\n<p><span style=\"font-size: 14pt;\">The more times your customers visit your site, the more time they will have invested in your <\/span><span style=\"font-size: 14pt;\">relationship and the more they will come to trust and rely on you. <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">By building up their loyalty <\/span><span style=\"font-size: 14pt;\">in this way, there is more chance that they will buy from you, follow your advice and buy your <\/span><span style=\"font-size: 14pt;\">affiliate products, or click on ads that you recommend.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Put simply, a sticky site equals customer loyalty. Customer loyalty equals revenue.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><strong>1. Content<\/strong> &#8211; We can\u2019t stress the importance of content enough. Keep the content up to date, <\/span><span style=\"font-size: 14pt;\">and \u2018time sensitive\u2019. Remove out of date content so that it doesn\u2019t affect the credibility of your <\/span><span style=\"font-size: 14pt;\">site.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><strong>2. Give your site a personality<\/strong> &#8211; There is a huge amount of information on the internet, and <\/span><span style=\"font-size: 14pt;\">you can be sure your members could find what you are providing elsewhere. What your <\/span><span style=\"font-size: 14pt;\">members are really paying for is the way you present that information.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><strong>3. Remain focused on your niche<\/strong> &#8211; Don\u2019t forget that your members joined your site <\/span><span style=\"font-size: 14pt;\">because they had an interest in your niche. While it is fine to include content on a slightly <\/span><span style=\"font-size: 14pt;\">different subject if you are sure it will be relevant and interesting, never lose sight of your <\/span><span style=\"font-size: 14pt;\">original subject. Wander too far off the subject and you may find your customers wandering <\/span><span style=\"font-size: 14pt;\">off your member list.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><strong>4. Make information easy to find<\/strong> &#8211; Ensure the content on your membership site is <\/span><span style=\"font-size: 14pt;\">organized in such a way that your members will find what they want easily. If your members <\/span><span style=\"font-size: 14pt;\">view your site as a valuable information resource rather than just another website, they will <\/span><span style=\"font-size: 14pt;\">want to use it again and again.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><strong>5. Provide what your customers want<\/strong> &#8211; Encourage your customers to ask for an article or <\/span><span style=\"font-size: 14pt;\">information on a certain subject if they can\u2019t find it. Writing an article specifically for one <\/span><span style=\"font-size: 14pt;\">customer may seem like a lot of work, but if you think long term, that customer may then stay <\/span><span style=\"font-size: 14pt;\">with you for the lifetime of your membership site.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><strong>6. Keep in touch with your members<\/strong> &#8211; Contacting your members via e-mail is essential to <\/span><span style=\"font-size: 14pt;\">keep them engaged with your site. Send your members updates, informative newsletters, <\/span><span style=\"font-size: 14pt;\">and reminders, and ask them for their feedback.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><strong>7. Ask them to take part in surveys<\/strong> &#8211; Ask your members to complete a survey about your <\/span><span style=\"font-size: 14pt;\">membership site and then make sure you act on their feedback and let them know you have <\/span><span style=\"font-size: 14pt;\">done so. Send out a special edition of your newsletter showing some of the results of your <\/span><span style=\"font-size: 14pt;\">survey and detailing how you have responded and any changes you have made. Feeling that <\/span><span style=\"font-size: 14pt;\">they have had a hand in shaping your site will really make your members feel engaged in <\/span><span style=\"font-size: 14pt;\">your online community.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><strong>8. Allow customization of your homepage<\/strong> &#8211; Having some functions that your members <\/span><span style=\"font-size: 14pt;\">personalize on your site will really make them feel involved. Even a simple message at the <\/span><span style=\"font-size: 14pt;\">top of the home page saying \u2018Welcome back [member name]\u2019 will have a huge impact on <\/span><span style=\"font-size: 14pt;\">making your members feel valued.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><strong>9. Build a sense of community<\/strong> &#8211; Being part of an online community is one of the main <\/span><span style=\"font-size: 14pt;\">reasons your members will renew their membership.\u00a0<\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><strong>10. Promote an active forum<\/strong> &#8211; This provides a place for your members to get to know each <\/span><span style=\"font-size: 14pt;\">other and begin to care about each other. Stopping their membership once they have <\/span><span style=\"font-size: 14pt;\">become involved in your forum would be like losing a whole group of friends. Provide a <\/span><span style=\"font-size: 14pt;\">function that allows your members to send private messages between each other. If you run <\/span><span style=\"font-size: 14pt;\">competitions, or encourage your members to submit content, make sure you acknowledge the<\/span><br \/>\n<span style=\"font-size: 14pt;\">winners or contributors. Nothing makes a member feel a part of your site like seeing their <\/span><span style=\"font-size: 14pt;\">name in the latest newsletter.<\/span><\/p>\n<h1><span style=\"font-size: 18pt; color: #800000;\"><strong>Which Membership Model Makes the Most Sense?<\/strong><\/span><\/h1>\n<p><span style=\"font-size: 14pt;\">The membership model you choose makes a huge difference on the profits that you will see <\/span><span style=\"font-size: 14pt;\">today and in the future. Of course, which membership pricing model is right for you depends <\/span><span style=\"font-size: 14pt;\">largely on the type of site you have. <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Here are a few guidelines and tips to help you keep your <\/span><span style=\"font-size: 14pt;\">subscription list growing.<\/span><\/p>\n<h2><span style=\"color: #3366ff;\"><strong><span style=\"font-size: 14pt;\">Pricing model, which one is right for you\u2026<\/span><\/strong><\/span><\/h2>\n<p><strong><span style=\"font-size: 14pt;\">Weekly subscriptions?<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">Weekly subscription models are not used very frequently for membership sites. They require <\/span><span style=\"font-size: 14pt;\">a rapid turnover of content, as members need a reason to renew their subscription each <\/span><span style=\"font-size: 14pt;\">week. They tend to rely quite heavily on forums and blogs to keep members engaged.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">If you are using a weekly subscription model you can make more revenue than with other <\/span><span style=\"font-size: 14pt;\">models. Your members will feel that they are paying small amounts, but because they are <\/span><span style=\"font-size: 14pt;\">paying so regularly, the revenue soon mounts up. <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">However, you will have to work hard for <\/span><span style=\"font-size: 14pt;\">the extra revenue with frequent updates.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">One of the main problems with weekly subscription sites is members that just join for one <\/span><span style=\"font-size: 14pt;\">week, download all the available content, and then cancel their membership.<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">Monthly subscriptions?<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">This is the most popular pricing model for membership sites. It still requires a lot of effort to <\/span><span style=\"font-size: 14pt;\">provide fresh content each month, but the pressure is a little less than with the weekly <\/span><span style=\"font-size: 14pt;\">subscription model. Again, these sites tend to rely quite heavily on forums and blogs to keep <\/span><span style=\"font-size: 14pt;\">their members engaged.<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">Quarterly subscriptions?<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">Quarterly subscription membership sites make a little less subscription revenue overall, but <\/span><span style=\"font-size: 14pt;\">you have the advantage that you have more capital upfront from your members to invest in <\/span><span style=\"font-size: 14pt;\">your site.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">You also have a guaranteed member for three months to sell additional products to. You do <\/span><span style=\"font-size: 14pt;\">need to keep in regular contact with your members, however, as they don\u2019t have a regular <\/span><span style=\"font-size: 14pt;\">monthly or weekly payment going off their credit card to remind them about the site.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">This model is better suited to a site that has time consuming content. One example of this <\/span><span style=\"font-size: 14pt;\">type of content would be training courses that take place over a period of several weeks.<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">Annual subscriptions?<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">The annual subscription model is ideal for sites with very high content value. To convince <\/span><span style=\"font-size: 14pt;\">your members to pay a full year\u2019s membership fees up front, you will have to prove that your <\/span><span style=\"font-size: 14pt;\">site is worth the investment. <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">You might consider a short trial period with limited access, or a <\/span><span style=\"font-size: 14pt;\">money back guarantee within the first month if they are not satisfied.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">This model will usually generate less subscription income overall than the previous models, <\/span><span style=\"font-size: 14pt;\">but again you will have the capital sooner to invest in your site. <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">You will have guaranteed <\/span><span style=\"font-size: 14pt;\">members for a year, but you will need to remind them to visit the site regularly with targeted <\/span><span style=\"font-size: 14pt;\">marketing and newsletters.<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">One-off subscription?<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">The one-off subscription model, also known as lifetime membership, is ideal for membership <\/span><span style=\"font-size: 14pt;\">sites that are designed to gain more revenue from selling products, affiliate programs, and <\/span><span style=\"font-size: 14pt;\">advertising, than from membership subscriptions.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Although you will need to update your site regularly to retain your members\u2019 interest, and <\/span><span style=\"font-size: 14pt;\">keep them buying from you, there is less pressure to provide fresh content to hold onto <\/span><span style=\"font-size: 14pt;\">regular subscriptions.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">When you are deciding on a price for your one-off subscription, you will want to determine <\/span><span style=\"font-size: 14pt;\">your lifetime membership value.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Here are a few ideas to consider.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">\u2022 Offer a free or reduced fee trial period. You could invite your members to join your site for <\/span><span style=\"font-size: 14pt;\">a trial period of between a week and a month, to get them involved in the site.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">\u2022 Some of the membership site software packages available enable you to upgrade your <\/span><span style=\"font-size: 14pt;\">members to a fully paid membership automatically when the trial period is over.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">\u2022 Most membership sites that offer this trial period take the credit card details of their <\/span><span style=\"font-size: 14pt;\">members up front, and then charge for the continued membership automatically, unless <\/span><span style=\"font-size: 14pt;\">the member cancels.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">\u2022 Have different access levels. Have various categories of members who have access to <\/span><span style=\"font-size: 14pt;\">different content and parts of the site, depending on which subscription level they choose. <\/span><span style=\"font-size: 14pt;\">Tantalize your members with limited access with the premium content they could find in <\/span><span style=\"font-size: 14pt;\">the more expensive member areas.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">\u2022 Many membership software packages allow up to five subscription levels, including one <\/span><span style=\"font-size: 14pt;\">free level.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">\u2022 Change your subscription model. You could offer your members monthly subscriptions <\/span><span style=\"font-size: 14pt;\">when they initially join your site. After three months you could ask them if they would like <\/span><span style=\"font-size: 14pt;\">to change to a quarterly subscription for a slightly reduced rate. You could even offer to <\/span><span style=\"font-size: 14pt;\">take the amount that they would have saved if they had taken quarterly subscription from <\/span><span style=\"font-size: 14pt;\">the start, away from their next quarter\u2019s subscription.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">\u2022 While this does mean that the subscription revenue you get from that customer <\/span><span style=\"font-size: 14pt;\">decreases, it also means you keep that customer for a longer period, during which you <\/span><span style=\"font-size: 14pt;\">can sell them other products. You also have more capital up front to spend on advertising <\/span><span style=\"font-size: 14pt;\">and optimizing your site, so your revenue will increase in other ways.<\/span><\/p>\n<h1><span style=\"font-size: 18pt; color: #800000;\"><strong>What Is Your Lifetime Member Value?<\/strong><\/span><\/h1>\n<p><span style=\"font-size: 14pt;\">And how does it affect your business decisions?<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">The concept of lifetime customer value is an important factor in determining what your <\/span><span style=\"font-size: 14pt;\">subscription prices are. You will not be able to accurately determine your lifetime member <\/span><span style=\"font-size: 14pt;\">value until your site has been up and running for some time, but using educated assumptions <\/span><span style=\"font-size: 14pt;\">to work out a potential lifetime customer value can be a very beneficial part of your business <\/span><span style=\"font-size: 14pt;\">plan.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">What is lifetime value?<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">In simple terms each member\u2019s lifetime value is the average profit they will generate for you <\/span><span style=\"font-size: 14pt;\">during the time they are a member of your site.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Each of your members can create revenue for you in a number of ways:<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">\u2022 Initial subscription fee<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Repeat subscription fees<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Product purchases<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Affiliate purchases<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 AdSense links<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">The more complex your site, the more factors there are to take into account.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">To calculate the lifetime value of a member you need to take the average initial subscription, <\/span><span style=\"font-size: 14pt;\">plus the average revenue from further purchases (these include repeat subscriptions, <\/span><span style=\"font-size: 14pt;\">purchases, click-throughs etc.), multiplied by the average number of repeat purchases in one <\/span><span style=\"font-size: 14pt;\">time period (a month, a year etc.), multiplied by the average number of time periods a <\/span><span style=\"font-size: 14pt;\">customer remains a member.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Here is a simple example:<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">\u2022 Your members pay $50 for their one time subscription.<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 They spend on average $20 twice a month on purchasing further products etc.<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Your average customer remains a member for 6 months.<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Your lifetime member value = 50 + 20 x 2 x 6 = $290<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Knowing your lifetime member value will steer your business decisions<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Knowing how much your average customer is worth enables you to determine how much <\/span><span style=\"font-size: 14pt;\">resource you can afford to put into attracting new members.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">You can use the lifetime member value to create a budget for promoting and developing your <\/span><span style=\"font-size: 14pt;\">site that ensures you aren\u2019t spending more than you are making.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Keeping a database with detailed records of your members\u2019 purchases will allow you to <\/span><span style=\"font-size: 14pt;\">determine a more accurate lifetime member value over time.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">This can help you to adjust your prices and strategies to maximize your profit without losing <\/span><span style=\"font-size: 14pt;\">your customers. You can monitor the effect that changes to your site have on your lifetime <\/span><span style=\"font-size: 14pt;\">member value.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">As subscription businesses, membership sites rely on recurring business. Once your <\/span><span style=\"font-size: 14pt;\">membership site is fully functioning, about 75% of your sales will come from your current <\/span><span style=\"font-size: 14pt;\">subscriber base, so you will want to give a great deal of thought to your rebilling strategies.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">There are two main models to consider when determining your rebilling strategy:<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">1. Optional renewal<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">If you use optional renewal, your members will be notified that their membership is <\/span><span style=\"font-size: 14pt;\">due to expire, and will be given the option to renew it.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">If you use this method, you will want to make it as easy as possible for your members <\/span><span style=\"font-size: 14pt;\">to renew, and send them at least two reminders.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">2. Automatic renewal<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Automatic renewal is also known as continuous service. If you choose to use this <\/span><span style=\"font-size: 14pt;\">method, your members will receive a notification that a subscription payment has <\/span><span style=\"font-size: 14pt;\">been debited from their account.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">This has the obvious advantage over optional renewal in that your members do not <\/span><span style=\"font-size: 14pt;\">have to make any effort to renew their membership. On the contrary, they have to <\/span><span style=\"font-size: 14pt;\">make an effort not to renew it.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Don\u2019t forget the power of loyalty.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">A loyalty scheme will encourage your customers to maintain their membership. Recognizing <\/span><span style=\"font-size: 14pt;\">and rewarding your members\u2019 loyalty is a great way to keep them subscribing to your site. <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">If <\/span><span style=\"font-size: 14pt;\">you choose to follow a loyalty scheme, you can publish details on your site, and you can <\/span><span style=\"font-size: 14pt;\">enable your members to track their progress through your scheme in the same way as they <\/span><span style=\"font-size: 14pt;\">can access their personal details.<\/span><\/p>\n<h1><span style=\"font-size: 18pt; color: #800000;\"><strong>Simple Solutions To Overcome the Headaches Of Membership Site Payment Processing<\/strong><\/span><\/h1>\n<p><span style=\"font-size: 14pt;\">Payment processing for membership sites can be a headache. Every member has a different <\/span><span style=\"font-size: 14pt;\">renewal date, their products to pay for, subscriptions to upgrade, security to consider and of <\/span><span style=\"font-size: 14pt;\">course you want it to be easy for your customers. <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Here are a few simple solutions to make <\/span><span style=\"font-size: 14pt;\">your life easier and more profitable too!<\/span><\/p>\n<h2><span style=\"color: #3366ff;\"><strong><span style=\"font-size: 14pt;\">Practical Payment Processing<\/span><\/strong><\/span><\/h2>\n<p><strong><span style=\"font-size: 14pt;\">Credit Cards<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">By far the most common method of paying a membership site subscription is by credit card.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">To accept and process credit card payments, you need to open a particular type of account <\/span><span style=\"font-size: 14pt;\">known as a merchant account.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">The advantages of having your own merchant account include quick payment processing so <\/span><span style=\"font-size: 14pt;\">you receive funds without delay, and not having to pay any processing fees.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">However, you may not be able to open your own merchant account for the following reasons;<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">\u2022 Having a poor credit history<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Living in an area where merchant accounts are not issued<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Not having enough transactions initially to justify the account<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">In any of the above cases you could consider using a third party merchant account processor.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">These take two forms.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">1. Using online billing solutions such as Click Bank and the PayPal shopping cart can be <\/span><span style=\"font-size: 14pt;\">one alternative to opening your own merchant account.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">2. A number of hosting services such as BizHosting and Hostway offer free merchant <\/span><span style=\"font-size: 14pt;\">accounts.<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">PayPal<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">Many online businesses now feel the need to offer the option of paying through PayPal. It is <\/span><span style=\"font-size: 14pt;\">thought to increase sales as customers see it as more secure than paying by credit card and <\/span><span style=\"font-size: 14pt;\">it is a quick and easy way to subscribe for the millions of internet users who already have a <\/span><span style=\"font-size: 14pt;\">PayPal account set up.<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">Checks<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">You might think that anybody considering joining a membership site would be comfortable <\/span><span style=\"font-size: 14pt;\">with using online payment methods. However, there will always be a number of people who <\/span><span style=\"font-size: 14pt;\">are worried about the security of paying over the internet, and with high profile cases of credit <\/span><span style=\"font-size: 14pt;\">card fraud recently in the news.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">For this reason, it may be worth it to offer an alternative method of payment, such as paying <\/span><span style=\"font-size: 14pt;\">by check.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">You could provide an address for potential members to send a check to, and ask them to <\/span><span style=\"font-size: 14pt;\">include their personal details and an e-mail address. Once their check has cleared you can <\/span><span style=\"font-size: 14pt;\">activate their account and e-mail them with their log in details.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">This does create more work and it\u2019s not the right option for everyone, but for some <\/span><span style=\"font-size: 14pt;\">membership sites it\u2019s a good option to offer.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Make your payment process as simple as possible. If your customer has to jump through <\/span><span style=\"font-size: 14pt;\">hurdles to pay you, they may very likely change their mind.<\/span><\/p>\n<h1><span style=\"font-size: 18pt; color: #800000;\"><strong>Tips For Keeping Your Website On The Up And Up<\/strong><\/span><\/h1>\n<p><span style=\"font-size: 14pt;\">The last thing you want to think about are the legal ramifications of owning and operating a <\/span><span style=\"font-size: 14pt;\">membership site. A quick and easy way to make sure that everyone knows what to expect is <\/span><span style=\"font-size: 14pt;\">to craft a \u2018Terms and Conditions\u201d statement for your site. <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Here\u2019s how\u2026<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Creating your terms and conditions<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Before your start to write your membership site\u2019s terms and conditions, think about what you <\/span><span style=\"font-size: 14pt;\">really want to achieve with them. There are a few items that you really want to cover, but <\/span><span style=\"font-size: 14pt;\">otherwise what you include in your terms and conditions is up to you.<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">1. Disclaimer of liability<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">The disclaimer of liability is perhaps the most important part of your terms and conditions. It is <\/span><span style=\"font-size: 14pt;\">advisable to state that the use of the site is entirely at the member\u2019s own risk, and that you <\/span><span style=\"font-size: 14pt;\">are not responsible for any damages to the member whether they be directly or indirectly <\/span><span style=\"font-size: 14pt;\">linked to the use of your site.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">You may also want to state that you will not take responsibility for the content of other sites <\/span><span style=\"font-size: 14pt;\">that your membership site is linked to, and your are not liable for damages caused by the use <\/span><span style=\"font-size: 14pt;\">of those sites, for example any viruses that are transmitted via downloads on those sites.<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">2. Membership term<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">You could use your terms and conditions to state the initial term of your membership, and the <\/span><span style=\"font-size: 14pt;\">process for renewing membership. You might also outline the method for canceling <\/span><span style=\"font-size: 14pt;\">membership.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">If you have a trial membership period, you could state what the members will have access to <\/span><span style=\"font-size: 14pt;\">during that trial period, and the process for subscribing to full membership at the end of the <\/span><span style=\"font-size: 14pt;\">trial period.<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">3. Membership access<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">You could detail what your members will have access to as part of their membership. If you <\/span><span style=\"font-size: 14pt;\">have different levels of membership with varying subscription levels, you can include <\/span><span style=\"font-size: 14pt;\">information about these in your terms and conditions.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">You could also include your rules about sharing membership accounts. If sharing is <\/span><span style=\"font-size: 14pt;\">prohibited and the site can only be accessed from one computer at a time with a particular <\/span><span style=\"font-size: 14pt;\">membership account, you want to state this in your terms and conditions.<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">4. Pricing and payment<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">You could state whether price changes will apply to existing or returning members, or whether <\/span><span style=\"font-size: 14pt;\">they will always be entitled to the same subscription price as when they joined. <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">You might <\/span><span style=\"font-size: 14pt;\">indicate how any changes in pricing will be communicated to your members.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">You will probably want to tell your members which payment processing company or software <\/span><span style=\"font-size: 14pt;\">you are using, and outline the measures you are taking to ensure payment security.<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">5. Site etiquette<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">This can include the tone and language of forum postings and blog comments, and the <\/span><span style=\"font-size: 14pt;\">advertising or promotion of members\u2019 businesses on the site.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">State that you reserve the right to cancel the membership of any member who does not <\/span><span style=\"font-size: 14pt;\">comply with your site etiquette policy at your own discretion.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">You might also state that you reserve the right to remove any comments or posts from the site <\/span><span style=\"font-size: 14pt;\">that you do not believe to be appropriate. In addition, you may want to write that the views <\/span><span style=\"font-size: 14pt;\">and opinions expressed in your member forums do not necessarily represent your own views <\/span><span style=\"font-size: 14pt;\">and opinions.<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">6. Data protection and privacy<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">You can refer your members to the data notice we discussed earlier, or you can incorporate <\/span><span style=\"font-size: 14pt;\">the data notice itself into your terms and conditions.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Let your members know what information is being stored about them and what it is being <\/span><span style=\"font-size: 14pt;\">used for. Also let them know what security measures, such as encryption, you are using to <\/span><span style=\"font-size: 14pt;\">keep that information safe.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">You might also tell your members what will happen to their personal details if they cancel their <\/span><span style=\"font-size: 14pt;\">membership.<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">7. Copyright<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">Let your members know that the content on the membership site is your property and that it is <\/span><span style=\"font-size: 14pt;\">protected by copyright where relevant.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Make it clear to your members what they are allowed to do with the content of your site. If <\/span><span style=\"font-size: 14pt;\">there are articles that they are permitted to reprint on their own sites as long as they include a <\/span><span style=\"font-size: 14pt;\">link back to your site, state this.<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">9. Customer service<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">You could use your terms and conditions to state how you will deal with customer queries; <\/span><span style=\"font-size: 14pt;\">whether this will be via e-mail or over the telephone. You might also state the timeframe <\/span><span style=\"font-size: 14pt;\">within which they can expect a response to their query.<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">10. Local laws<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">Finally you might state which country or state\u2019s laws your membership site is subject to.<\/span><\/p>\n<h1><span style=\"font-size: 18pt; color: #800000;\"><strong>3 Vital Membership Site Legal Questions Answered<\/strong><\/span><\/h1>\n<p><span style=\"font-size: 14pt;\">Question #1 Is my membership site protected by copyright?<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">In theory web pages are protected by copyright as soon as they are created. However, in the <\/span><span style=\"font-size: 14pt;\">U.S. your website will need to be registered with the U.S. Copyright Office within three <\/span><span style=\"font-size: 14pt;\">months of publication for you to bring a case against someone that copies it.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Once you have registered your web pages, you are legally protected if someone should <\/span><span style=\"font-size: 14pt;\">decide to copy your page word for word.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">It is a good idea to post a copyright notification on each of your web pages. This is not <\/span><span style=\"font-size: 14pt;\">necessary to bring a copyright law suit, but it will help your case if you show that the person <\/span><span style=\"font-size: 14pt;\">that copied your work was aware it was protected by copyright. <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">It may also scare some <\/span><span style=\"font-size: 14pt;\">people into not using your work.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">There are some limits to web page copyright <\/span><span style=\"font-size: 14pt;\">Copyright only protects the exact expression of your web pages. It does not protect the facts <\/span><span style=\"font-size: 14pt;\">or ideas you use. If someone copies your ideas, but expresses them in a different way, they <\/span><span style=\"font-size: 14pt;\">are not breaking copyright law.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">If a piece of work is created independently, but by coincidence happens to be similar to or the <\/span><span style=\"font-size: 14pt;\">same as another previously created piece of work, it is not seen to be breaking copyright law.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">This can be difficult to prove for the author accused of copyright infringement, but equally <\/span><span style=\"font-size: 14pt;\">difficult to disprove for the copyright owner.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Two concepts that make content exempt from copyright law are \u2018fair use\u2019 and \u2018implied <\/span><span style=\"font-size: 14pt;\">permission\u2019. It is useful to be aware of these exemptions.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Fair use<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">The concept of \u2018fair use\u2019 is a rather unclear limit to copyright protection. If you use another <\/span><span style=\"font-size: 14pt;\">person\u2019s work, but acknowledge that it is their work, this is allowed under \u2018fair use\u2019.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">If you use another person\u2019s work but do not make any commercial gain from it you may not be <\/span><span style=\"font-size: 14pt;\">breaking copyright law under \u2018fair use\u2019. Also, if your use of their work does not negatively <\/span><span style=\"font-size: 14pt;\">impact their income, this may be covered by \u2018fair use\u2019.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Implied Permission<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">This is a particularly relevant concept for membership site owners. When one of your <\/span><span style=\"font-size: 14pt;\">members posts a thread on your forum, or a comment on your blog, they are the author of the <\/span><span style=\"font-size: 14pt;\">work, but they are giving you \u2018implied permission\u2019 to use it as you wish.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">This also applies to any e-mail that your customers send to you. Unless they specify <\/span><span style=\"font-size: 14pt;\">otherwise, their words are not protected by copyright law.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Question #2 What is covered by data protection policies?<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Privacy and Data Protection<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Any information you store about your customers comes under data protection. If you store <\/span><span style=\"font-size: 14pt;\">information about your customers or members, you are legally obliged to tell them what you <\/span><span style=\"font-size: 14pt;\">are using it for. <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Your site must include a data notice, which explains which data you store and <\/span><span style=\"font-size: 14pt;\">how you use it. Make your data notice easily accessible on your site, preferably with a link <\/span><span style=\"font-size: 14pt;\">from the page where your members input personal details.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Use a method of encrypting your members\u2019 personal details, especially their payment details.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">It is reassuring for your members to know that you do this, so you could either mention it on <\/span><span style=\"font-size: 14pt;\">the page where they input their details, or have it as one of the questions on your FAQ page.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">When your customers enter their personal details, you must give them the option of stating if <\/span><span style=\"font-size: 14pt;\">they do not want you to pass these onto third parties, or use them for marketing purposes.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">The standard format for this is an \u2018opt in\u2019 or \u2018opt out\u2019 tick box underneath the form the <\/span><span style=\"font-size: 14pt;\">customer has to fill out. Many sites try to hide these tick boxes in an area of small print, so <\/span><span style=\"font-size: 14pt;\">they are complying with data protection law, but their customers do not opt out.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Data protection policies state that you should store your customer\u2019s details for the shortest <\/span><span style=\"font-size: 14pt;\">possible time. This means that you do not want to store information about customers that you <\/span><span style=\"font-size: 14pt;\">don\u2019t need at the current time. <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">For membership sites, this should mean deleting personal <\/span><span style=\"font-size: 14pt;\">information when your members cancel their subscription.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Privacy and data protection laws give your customers the right to know what information is <\/span><span style=\"font-size: 14pt;\">being stored about them and how you are using it. This means that if they request that <\/span><span style=\"font-size: 14pt;\">information, you have to provide it, but you can charge for this. <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">If the customer believes you <\/span><span style=\"font-size: 14pt;\">do not have a good reason for storing the data you have about them, they can request that it <\/span><span style=\"font-size: 14pt;\">is deleted.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Question #3 How do I deal with the issue of spam?<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">The flood of unsolicited e-mail arriving in inboxes worldwide has led to the introduction of <\/span><span style=\"font-size: 14pt;\">harsh measures to combat spam. Even newsletters that your customers have requested are <\/span><span style=\"font-size: 14pt;\">likely to be treated as spam unless you take preventative action. <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Ask your members to <\/span><span style=\"font-size: 14pt;\">whitelist you and follow the guidelines as set out by the Can Spam Act , \u2018Controlling the <\/span><span style=\"font-size: 14pt;\">Assault of Non-Solicited Pornography and Marketing Act\u2019, passed in 2003.<\/span><\/p>\n<h1><span style=\"font-size: 18pt; color: #800000;\"><strong>Make Tons Of Money By Using Your Existing Membership Site To Launch Another<\/strong><\/span><\/h1>\n<p><span style=\"font-size: 14pt;\">If you already have an up and running membership site, you have a significant head start on <\/span><span style=\"font-size: 14pt;\">launching a second one. <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Here are a few of the ways you can use your original site to launch <\/span><span style=\"font-size: 14pt;\">a new one:<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">1. Find out what your customers want<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">You can use the forum and blog on your first site to discuss the possibilities for the new site <\/span><span style=\"font-size: 14pt;\">and find out what sort of additional site your customers would like to join.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">You will have gained a lot of information about your customers\u2019 buying habits, and the type of <\/span><span style=\"font-size: 14pt;\">advertising that works for them, from running your original site. <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Use this information and <\/span><span style=\"font-size: 14pt;\">experience when you are setting up your new site.<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">2. Promote your new site to your original members<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">As well as more usual forms of advertising, such as a banner or sidebar linking to your new <\/span><span style=\"font-size: 14pt;\">site, you can actively promote the new membership site in your blog and forum.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">You could consider offering all of your existing members free access to your new site for a <\/span><span style=\"font-size: 14pt;\">limited period of time. After this period is up, you might want to offer them a discounted <\/span><span style=\"font-size: 14pt;\">subscription for being members of both sites.<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">3. Choose your niche with your audience in mind<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">To be able to sell your new site to your existing members, choose a niche subject that <\/span><span style=\"font-size: 14pt;\">complements your original site.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">The next site could be a logical follow on from the original site, for example if your original site <\/span><span style=\"font-size: 14pt;\">was on the subject of property investment, your next site might be focused on property <\/span><span style=\"font-size: 14pt;\">renovation. <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Another example might be if your original site was about building websites, your <\/span><span style=\"font-size: 14pt;\">second site might be a PLR membership site to provide content for those websites.<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">4. Don\u2019t reinvent the wheel<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">With your original site you will have gained an enormous amount of experience. You will <\/span><span style=\"font-size: 14pt;\">have found SEO strategies that work, while others have been less successful. <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">You will have <\/span><span style=\"font-size: 14pt;\">found products and affiliate programs that produced a good amount of revenue, while others <\/span><span style=\"font-size: 14pt;\">did little to increase your profits.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">You will have found out how to get your forum active, and the type of blog posts that attract a <\/span><span style=\"font-size: 14pt;\">lot of comments and attention. When it comes to starting up your next site, use this <\/span><span style=\"font-size: 14pt;\">experience and use the methods that have previously worked for you. <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">If you have a <\/span><span style=\"font-size: 14pt;\">successful business model, there is no reason why you can\u2019t use it over and over again.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">More sites = more profits. Creating a network of sites.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">There are numerous advantages to having a network of membership sites, and when the time <\/span><span style=\"font-size: 14pt;\">comes to sell up, having a network rather than a single site can ensure that your business <\/span><span style=\"font-size: 14pt;\">fetches a high price.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Assuming that your sites are related to one another, at least in terms of subject area, having a <\/span><span style=\"font-size: 14pt;\">network of quality sites can make you the leading authority in that area, and enable you to <\/span><span style=\"font-size: 14pt;\">dominate the market. This is very attractive to a potential buyer.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">If you make the sites dependent on each other, this can make your network very profitable. If <\/span><span style=\"font-size: 14pt;\">we use the example mentioned earlier of having a web design site and a PLR site, you can <\/span><span style=\"font-size: 14pt;\">tailor their content to make sure that the material provided on your PLR site is the perfect <\/span><span style=\"font-size: 14pt;\">match for the websites being created by the members of your web design site.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Having two sites does not necessarily mean double the cost. You can use the same back <\/span><span style=\"font-size: 14pt;\">office and billing system for both, giving you economies of scale. If you outsource your <\/span><span style=\"font-size: 14pt;\">customer support, you may only have to pay one regular fee for both sites, and then you will <\/span><span style=\"font-size: 14pt;\">be charged on a per transaction basis.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">We mentioned earlier that you can give your members a discount for belonging to more than <\/span><span style=\"font-size: 14pt;\">one of your sites. This may decrease the subscription revenue that you get from each site, <\/span><span style=\"font-size: 14pt;\">but it increases your overall revenue, and gives your members more exposure to products, <\/span><span style=\"font-size: 14pt;\">affiliate links, and advertising. <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Having customers that are members of more than one site also <\/span><span style=\"font-size: 14pt;\">allows you to build up more detailed information on your customers and their buying habits.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">This can lead to very effective targeted marketing.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Other benefits of a network of sites are that you can cross sell products between sites, and <\/span><span style=\"font-size: 14pt;\">that you can link the sites together for more effective search engine optimization.<\/span><\/p>\n<h1><span style=\"font-size: 18pt; color: #800000;\"><strong>Automating Your Site For A Stress Free, And More Profitable, Life<\/strong><\/span><\/h1>\n<p><span style=\"font-size: 14pt;\">Automating the running of your membership site at an early stage will mean you have more <\/span><span style=\"font-size: 14pt;\">time to spend on starting up other sites, and will make it easier to sell your site with minimum <\/span><span style=\"font-size: 14pt;\">disruption.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Having a site that runs almost on autopilot is a great way to generate a passive income while <\/span><span style=\"font-size: 14pt;\">you concentrate on something else. Not only that but it enables you to spend time living the <\/span><span style=\"font-size: 14pt;\">life that you want to live AND it gives your members a smooth and well oiled site to visit.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Here are the best functions to automate early:<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">1. Customer Communication<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">Using an autoresponder to communicate with your customers saves you a lot of effort.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">When one of your customers subscribes to your site, or buys a product from you, you can <\/span><span style=\"font-size: 14pt;\">start sending them a customized series of autoresponder messages, thanking them for <\/span><span style=\"font-size: 14pt;\">their business and introducing them to various other aspects of your site.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">You can even have your newsletter on an autoresponder. This means that when a new <\/span><span style=\"font-size: 14pt;\">member joins, they are sent the first newsletter, with the date changed to the current date.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">They will then receive your newsletters in sequence each week.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">For this to work, you will need to produce a new batch of newsletters from time to time, as <\/span><span style=\"font-size: 14pt;\">you will eventually run out and you need to keep the information time sensitive. <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">If you are <\/span><span style=\"font-size: 14pt;\">including forum news and special offers in your newsletter, you can have a section that <\/span><span style=\"font-size: 14pt;\">displays the latest posts and offers, no matter what issue of the newsletter your members <\/span><span style=\"font-size: 14pt;\">are receiving.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">The main advantage of this system is that you do not have the pressure to write a new <\/span><span style=\"font-size: 14pt;\">newsletter every week, but can have a backlog of newsletters produced.<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">2. Billing<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">If you are using PayPal, or a credit card gateway with a recurring billing function, <\/span><span style=\"font-size: 14pt;\">automating your billing process is very simple.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Reminders will automatically be sent to your customers, either telling them that they need <\/span><span style=\"font-size: 14pt;\">to renew their subscription, or telling them that the payment will be taken on a certain <\/span><span style=\"font-size: 14pt;\">date.<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">3. Customer Support<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">If you can maintain an up to date customer information database, automating and <\/span><span style=\"font-size: 14pt;\">outsourcing your customer support functions means that you can deal with more customer <\/span><span style=\"font-size: 14pt;\">queries, in less time, without having to put in too much work yourself.<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">4. Search Engine Optimization<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">Some of these methods are suitable for automation, while others require a little more time <\/span><span style=\"font-size: 14pt;\">and manual work.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">One example of a method that can be automated is submitting articles to directories with <\/span><span style=\"font-size: 14pt;\">back links to your site. Submitting a set number of articles on a monthly basis will ensure <\/span><span style=\"font-size: 14pt;\">automatic traffic generation, while you concentrate on your next business move.<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">5. Writing<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">If you do all of the writing for your site yourself, you will have no time for anything else, <\/span><span style=\"font-size: 14pt;\">and the site will be worth very little without you. If you are looking to disengage yourself <\/span><span style=\"font-size: 14pt;\">from the site, you might consider hiring ghostwriters to write for your site on a regular <\/span><span style=\"font-size: 14pt;\">basis.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">If you have the same writer or writers producing your content, autoresponder e-mails, blog <\/span><span style=\"font-size: 14pt;\">posts and even newsletters, this will give a consistency to your site, without you having to <\/span><span style=\"font-size: 14pt;\">spend a lot of time writing yourself.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">If you have an ongoing contract with your ghostwriters, their services can be sold as part <\/span><span style=\"font-size: 14pt;\">of the package when you come to sell your membership site.<\/span><\/p>\n<h1><span style=\"font-size: 18pt; color: #800000;\"><strong>Sell Your Site? &#8211; 5 Steps To Plan For Profits<\/strong><\/span><\/h1>\n<p><strong><span style=\"font-size: 14pt;\">Step #1 Get Ready To Say Goodbye Before You Say Hello<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">Assuming you are intending to make a profit from your membership site, an exit plan will be <\/span><span style=\"font-size: 14pt;\">an integral part of your business plan right from the beginning. <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Every step you take to develop <\/span><span style=\"font-size: 14pt;\">your business will take you a little closer to selling your membership site.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">There are three elements that make up your exit plan;<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">1. Timescale for exit.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">2. Exit option. For most membership sites this will be a simple trade sale. For offline <\/span><span style=\"font-size: 14pt;\">businesses, other options may be a family succession or a sole trader merger, but <\/span><span style=\"font-size: 14pt;\">these are not common with online businesses.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">3. The identification of potential obstacles to selling your site and how you intend to <\/span><span style=\"font-size: 14pt;\">deal with these.<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">Step #2 Structure your business to make it easy to sell<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">If you know from the start that you will eventually sell your membership site, you can structure <\/span><span style=\"font-size: 14pt;\">it to make this a simple and profitable process for you.<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">Tax relief<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">Tax laws vary greatly by country, so it is advisable to check tax relief legislation locally when <\/span><span style=\"font-size: 14pt;\">you start your business. The length of time you own your membership site, as well as the <\/span><span style=\"font-size: 14pt;\">type of ownership, and the type of products and services you offer can impact whether you <\/span><span style=\"font-size: 14pt;\">are entitled to tax relief on the profit you make from your site.<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">Co-owners<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">If you are the sole owner of your membership site, selling it will be a relatively simple matter.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">If however you have co-owners, no matter how small their share, you need to give some <\/span><span style=\"font-size: 14pt;\">thought to them when you put together your exit strategy. In this case your exit plan will have <\/span><span style=\"font-size: 14pt;\">a shareholder strategy detailing the following points:<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">\u2022 Agreement on how each co-owner\u2019s share will be valued on sale.<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Agreement as to whether any co-owner must offer the other co-owners the option to <\/span><span style=\"font-size: 14pt;\">buy their share before they sell it to a third party.<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Agreement on what will happen to smaller shareowners if the majority owner decides <\/span><span style=\"font-size: 14pt;\">to sell.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Having a business structure in place that makes your site ready to sell will ensure a smooth <\/span><span style=\"font-size: 14pt;\">and speedy sale. If you spend time trying to sort out tax affairs and obtain co-owner <\/span><span style=\"font-size: 14pt;\">agreement at the time of the sale, you may well deter your potential buyers from completing <\/span><span style=\"font-size: 14pt;\">the transaction.<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">Step #3 Time really is everything<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">Your site will be of the most value when business is booming. If your membership numbers <\/span><span style=\"font-size: 14pt;\">are growing, your profits are increasing and your subject is gaining in popularity, it might be <\/span><span style=\"font-size: 14pt;\">the perfect time to sell. <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">It is a good idea to set yourself targets that will determine a good time <\/span><span style=\"font-size: 14pt;\">to sell.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">The targets you set for your membership could include the following:<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">\u2022 A certain yearly revenue<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 A fixed number of members<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 A particular rate of growth<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">Step #4 Determine how much your site is worth?<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">Method 1) Price to earnings ratio<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">This is a reasonably simple way to come up with an indicative value for your membership site.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Calculate the future maintainable profits of your membership site. Once you know the <\/span><span style=\"font-size: 14pt;\">maintainable profits of your business you need to decide how many years\u2019 profits your <\/span><span style=\"font-size: 14pt;\">membership site is worth<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Method 2) Cost to rebuild<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">This method values your site based on what it would cost you to build it from scratch at the <\/span><span style=\"font-size: 14pt;\">time of sale. Some of the factors to include are:<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">\u2022 Cost of actually creating the site, hiring a programmer, buying the domain name etc.<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Cost of hiring a ghostwriter to write all the content<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Cost for the working hours you have put into the site<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Cost of any software you have used<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Cost of advertising<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Cost of hosting the site<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Cost for your customer list<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Other factors to consider when valuing your site include:<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">\u2022 Your target audience<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Your revenue streams<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Your site traffic<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Age and reputation of your site<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Your domain name<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Customer loyalty<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Customer list<\/span><\/p>\n<p><strong><span style=\"font-size: 14pt;\">Step #5 Preparing to sell your membership site, successfully.<\/span><\/strong><\/p>\n<p><span style=\"font-size: 14pt;\">Before you put your site on the market, it is worth spending some time drawing up a detailed <\/span><span style=\"font-size: 14pt;\">memorandum of sale. This may take some time and effort, but it prepares you for the selling <\/span><span style=\"font-size: 14pt;\">process and answers many of the questions your potential buyers are going to ask.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Here are some of the elements that you might include in your memorandum of sale:<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">\u2022 Business description<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 What is included<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Requirements for business<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Breakdown of profits<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Asking price<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Statistics<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">It may be difficult to consider selling your site before it\u2019s even begun but consider this\u2026<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">YouTube was launched in 2005, and within two years was bought by Google for an alleged <\/span><span style=\"font-size: 14pt;\">$1.65 billion. I bet they had an exit plan in place!<\/span><\/p>\n<h1><span style=\"font-size: 18pt; color: #800000;\"><strong>10 Membership Site Must Haves<\/strong><\/span><\/h1>\n<p><span style=\"font-size: 14pt;\"><strong>#1 A Niche<\/strong>. Marketing your website to the world is just a little too broad. However, <\/span><span style=\"font-size: 14pt;\">marketing it to too small of a crowd will mean that you won\u2019t be very profitable. Your niche <\/span><span style=\"font-size: 14pt;\">must be targeted and have a demand for your information. A tricky line to balance? Not too <\/span><span style=\"font-size: 14pt;\">tricky, let your passions or interests be your guide. Chances are if you\u2019re interested in it, <\/span><span style=\"font-size: 14pt;\">others will be too.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><strong>#2 Multiple Streams of Revenue<\/strong> . Subscriptions are only the beginning. There are <\/span><span style=\"font-size: 14pt;\">numerous ways to generate profits from your membership site. From advertising, to <\/span><span style=\"font-size: 14pt;\">information products, to affiliate programs, the sky is the limit. Take a look at how your <\/span><span style=\"font-size: 14pt;\">competition does it. Take a look at how major players like Monster.com and YouTube make <\/span><span style=\"font-size: 14pt;\">money. Use what you learn and reach for the sky.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><strong>#3 A successful subscription model<\/strong>. Free membership or weekly membership? Monthly <\/span><span style=\"font-size: 14pt;\">subscription or annual. No decision is more difficult for the membership site owner than this. <\/span><span style=\"font-size: 14pt;\">You want to make sure that you price yourself fairly and continue to make profits. Decide first <\/span><span style=\"font-size: 14pt;\">what kind of site you want to offer and the ideal subscription model will follow. YouTube is <\/span><span style=\"font-size: 14pt;\">free, Elance costs plenty. Both are successful and profitable.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><strong>#4 A solid brand<\/strong>. Brand recognition means traffic and it means you can charge tons of <\/span><span style=\"font-size: 14pt;\">money for advertising space. Brand recognition also means more leverage in the market. 9 <\/span><span style=\"font-size: 14pt;\">times out of ten people will by a Coke over a no name knock off. The same holds true for <\/span><span style=\"font-size: 14pt;\">membership sites. People will pay significantly more for a membership with a well known <\/span><span style=\"font-size: 14pt;\">website than they will for one they\u2019ve never heard of.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><strong>#5 Traffic<\/strong>. If no one knows about your site how will you make money? You won\u2019t. That is <\/span><span style=\"font-size: 14pt;\">why traffic generation techniques are vital. That doesn\u2019t mean that you want to employ every <\/span><span style=\"font-size: 14pt;\">single traffic generating technique available. Some will be significantly more powerful for you <\/span><span style=\"font-size: 14pt;\">than others. For example, article marketing may be the ticket to thousands of subscriptions <\/span><span style=\"font-size: 14pt;\">and PPC campaigns may result in a net loss. It all depends on your market. Research <\/span><span style=\"font-size: 14pt;\">techniques, try them out, find the strategies that are successful for you.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><strong>#6 Content<\/strong>. Content is one place that you cannot skimp. Content is vital for search engine <\/span><span style=\"font-size: 14pt;\">ranking but maybe more importantly it is vital for your members. Content has to be quality or <\/span><span style=\"font-size: 14pt;\">you\u2019ll lose members. Content has to be regular or you lose search engine ranking, and <\/span><span style=\"font-size: 14pt;\">members. If nothing else, invest your time and money in providing your members excellent <\/span><span style=\"font-size: 14pt;\">content.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><strong>#7 Happy members<\/strong>. How do you make your members happy? Several ways, provide them <\/span><span style=\"font-size: 14pt;\">an easy to use website, provide them with an abundance of content, resources, and products, <\/span><span style=\"font-size: 14pt;\">and provide them with multiple ways to interact and influence the direction of the website. <\/span><span style=\"font-size: 14pt;\">Employ Website 2.0 concepts and embrace your members as an integral part of your <\/span><span style=\"font-size: 14pt;\">website\u2019s development and future.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><strong>#8 An Efficient payment process<\/strong>. There\u2019s nothing worse than struggling to pay for <\/span><span style=\"font-size: 14pt;\">something. In fact, 9 times out of 10 if you have to jump through hurdles to pay, you\u2019ll change <\/span><span style=\"font-size: 14pt;\">your mind. Payment, whether it is for a membership or for a product, must be quick, easy, <\/span><span style=\"font-size: 14pt;\">and painless for your members. If that means that you have to do a little extra work on your <\/span><span style=\"font-size: 14pt;\">end to find the ideal payment process then do it, otherwise you\u2019ll lose members before you <\/span><span style=\"font-size: 14pt;\">ever have them.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><strong>#9 A website that is legal and tells you so<\/strong>. With so many charlatans online today, it pays <\/span><span style=\"font-size: 14pt;\">to go the extra mile to inform your members, and potential members, that you have their best <\/span><span style=\"font-size: 14pt;\">interests at heart. Post a terms of service statement on your website. Post your privacy <\/span><span style=\"font-size: 14pt;\">policy too. Encourage your members to read these documents. Make sure that they know <\/span><span style=\"font-size: 14pt;\">you\u2019re on the up and up!<\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><strong>#10 An exit strategy<\/strong>. YouTube was launched in 2005, and within two years was bought by <\/span><span style=\"font-size: 14pt;\">Google for an alleged $1.65 billion. Hmm\u2026I wonder if they had an exit strategy in mind when <\/span><span style=\"font-size: 14pt;\">they founded the site? Of course they did and they timed it perfectly. Plan your goodbye <\/span><span style=\"font-size: 14pt;\">before you say hello and you too could profit from the sale of your site.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">In conclusion<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Well this concludes our 3 Volume series, Membership Success Tips!<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">As always, our very best wishes and here\u2019s to your Membership Millions\u2026<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Is Your Membership Site Sticky Enough? 10 Tips to keep members glued to your site\u2026 The more times your customers visit your site, the more time they will have invested in your relationship and the more they will come to trust and rely on you. By building up their loyalty in this way, there is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":306,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[45],"class_list":["post-304","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-success-tips","tag-10-tips-for-membership-success-part-3"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>10 Tips for Membership Success Part 3 - Member Machine<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/businesshatch.com\/membermachine\/10-tips-for-membership-success-part-3\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"10 Tips for Membership Success Part 3 - Member Machine\" \/>\n<meta property=\"og:description\" content=\"Is Your Membership Site Sticky Enough? 10 Tips to keep members glued to your site\u2026 The more times your customers visit your site, the more time they will have invested in your relationship and the more they will come to trust and rely on you. 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